CDPAP agencies (facilitators) serving New York City
Since 2025, PPL handles payroll for everyone in CDPAP and works with local organizations called facilitators, which help families with enrollment and questions. Below is every facilitator PPL lists for New York City, free and in random order.
How to choose a facilitator
- Pick one that serves your borough and speaks your language. Use the filters below.
- Call two or three and ask the questions in the next section.
- To make it official, fill out the facilitator selection form from the NYS Department of Health, or call PPL.
Questions to ask
- Which boroughs and languages do you serve?
- How do you help with enrollment and PPL’s paperwork?
- How can my caregiver reach you with timesheet or pay questions?
- Do you have an office near me, or can you help by phone or video?
- How quickly do you usually return calls?
All facilitators serving New York City
Every organization below is listed for free. The order changes once a day so no company is always first. Paid listings, if any, are marked and do not change the order. How we list companies. Facilitator offices by borough: Bronx, Brooklyn, Manhattan, Queens.
-
Quality Touch Inc.
- Serves
- All five boroughs
- Languages
- Bengali, Polish, Russian, Spanish, Ukrainian, Urdu
- Focus
- Polish, Russian, Ukrainian, Uzbek communities, and elderly
Call (347) 462-2610 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
Ideal CDPAP LLC
- NYC offices
- Bronx, Brooklyn, Queens
- Languages
- Arabic, Bengali, Chinese, English, Haitian Creole, Hindi, Korean, Polish and 5 more
- Focus
- Aging, pediatric, blind, and disabled populations, Hispanic and Latino cultures (including Puerto Ricans, Dominicans, South Americans, and more), Jewish (both Sephardic and Ashkenazi), Chinese…
Call (347) 315-2402 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026. PPL’s list does not name NYC counties for this organization; ask which areas it serves.
-
Committed Home Care, Inc.
- Serves
- All five boroughs
- Languages
- Bengali, English, Haitian Creole, Hebrew, Hindi, Russian, Spanish, Urdu and 1 more
- Focus
- Bengali, Jewish, Spanish, pediatric consumers
Call (718) 431-2816 (Downstate) Phone: (716) 268-3430 (Upstate) Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
Burd Home Health LLC
- Serves
- All five boroughs
- Languages
- English
- Focus
- Rural and remote areas, limited English proficiency
Call (585) 326-2880 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
Access: Supports for Living
- Serves
- All five boroughs
- Languages
- English, Spanish
- Focus
- Developmental Disabilities, Intellectual Disabilities, Intellectual and Developmental Disabilities, Mental Health, Physical Disabilities, Substance Use, Traumatic Brain Injury
Call 1-888-750-2266 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
A+ Excellent Facilitators
- Serves
- All five boroughs
- Languages
- Albanian, Arabic, Armenian, Belarussian, Bengali, Chinese, English, French and 23 more
- Focus
- Aging, Alzheimer’s, Children, Dementia, Culturally Competent Capabilities, Disabilities, Geriatric Individuals, Medically Fragile Individuals, Physical Disabilities, and Seniors
Call (718) 907-3333 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
AccessCNY, Inc.
- Serves
- All five boroughs
- Languages
- American Sign Language, Arabic, Farsi, Keren, Nepalese, Polish, Russian, Somali and 5 more
- Focus
- Specializes in minors, Traumatic Brain Injury, Nursing Home Transition and Diversion (NHTD), Office for People With Developmental Disabilities (OPWDD).
Call (315) 410-3391 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
CCOR Home Care “Companion Care of Rochester Home Care”
- Serves
- Manhattan, Queens
- Languages
- English, Spanish
- Focus
- Aging, Alzheimer’s, Dementia, Children, Developmental Disabilities, Physical Disabilities, Traumatic Brain Injury
Checked against PPL’s facilitator list on October 7, 2026
-
Concepts of Independence, Inc.
- Serves
- All five boroughs
- Languages
- Chinese, French, German, Haitian Creole, Italian, Norwegian, Polish, Portuguese and 4 more
- Focus
- Consumers with severe disabilities requiring 24-hour split shift or sleep-in care, consumers with various disabilities not needing 24-hour care, children, seniors
Call (212) 293-9999 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
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Heritage Christian Services
- Serves
- All five boroughs
- Languages
- English, Spanish
- Focus
- Children, Aging, People with I/DD
Call (585) 672-6905 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
New York Foundation for Senior Citizens CDPAP Facilitator Services, Inc.
- Serves
- Bronx, Brooklyn, Queens, Staten Island
- Languages
- Chinese, English, Polish, Russian, Slovak, Spanish, Tagalog
- Focus
- Delivering person-centered, culturally competent Consumer services including but not limited to older adults, adults, adolescents, pediatrics, developmental and physical disabilities
Call (646) 459-4700 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
Rockland Independent Living Center dba Bridges
- Serves
- All five boroughs
- Languages
- American Sign Language, English, French, Haitian Creole, Spanish
- Focus
- Disability, aging, Spanish speaking staff, Haitian Creole speaking staff
Call (845) 624-1366 x 152 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
Independent Living, Inc.
- Serves
- All five boroughs
- Focus
- LGBTQ, Members of the disability community, older adults, youth
Call (845) 565-1163 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
Ever Care NY Inc.
- Serves
- All five boroughs
- Languages
- Arabic, Chinese, Farsi, French, German, Haitian Creole, Hebrew, Hindi and 8 more
- Focus
- Diverse cultural backgrounds, religious considerations, intellectual and physical disabilities, hearing impairments, translation services, cultural sensitivity, health equity education
Call (718) 303-0446 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
ACT Home Care LLC
- Serves
- All five boroughs
- Languages
- Chinese, English, Haitian Creole, Italian, Russian, Spanish, Yiddish
- Focus
- Chronic conditions, Disabled, Geriatric, HIV, Holocaust survivors, Italian, Jewish, Pediatric
Call (718) 640-2676 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
Above & Beyond Consumer Services, Inc.
- Serves
- All five boroughs
- Languages
- English, Haitian Creole, Spanish
- Focus
- Individuals with special needs (developmental disorders), medically fragile individuals, geriatric individuals, pediatric individuals, individuals with physical disabilities
Call (888) 401-4539 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
Center for Disability Rights
- Serves
- All five boroughs
- Languages
- American Sign Language, English, Spanish
- Focus
- Delivering disability-led, cultural- and language-competent expertise serving disabled and marginalized communities, including aging adults, children, family caregivers, individuals with multiple and/or significant physical disabilities,…
Call (585) 546-7510 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
Auspicious Home Care LLC
- Serves
- All five boroughs
- Languages
- Chinese, English, French, Haitian Creole, Spanish
- Focus
- Alzheimer’s, Cultural Focus – language, diet, special requests, etc., Dementia, Live-in, Long Term Care, NHTD Waiver, OPWDD Disability Waiver individuals, Special Needs Pediatrics, Short…
Call (718) 363-3100 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
DHCare NY LLC
- Serves
- All five boroughs
- Languages
- Arabic, Bengali, Chinese, English, Gujarati, Haitian Creole, Hindi, Punjabi and 3 more
- Focus
- Aging, Disabilities, Blind/visual impairment, Muslim community, Catholic community, Hindu community, Christian community
Call (718) 459-0180 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
Advanced Care Resources, Inc. (ACR-NY)
- Serves
- All five boroughs
- Languages
- English, Spanish
- Focus
- Children, adults, and seniors who are frail, aging, or disabled, including dementia, Alzheimer’s and behavioral health
Call (855) 221-4647 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
CDPAP At Home LLC
- Serves
- All five boroughs
- Languages
- English, Haitian Creole, Russian, Spanish
- Focus
- Provides services to individuals of all ages and disabilities, including children, adults, and seniors, focusing on meeting the needs of diverse cultural and religious…
Checked against PPL’s facilitator list on October 7, 2026
-
CPC Consumer Directed Incorporated
- Serves
- All five boroughs
- Languages
- American Sign Language, Arabic, Bengali, Chinese, English, French, Haitian Creole, Hebrew and 12 more
- Focus
- Aging, Asian culture, children, disabled, Hispanic culture, keeping a kosher home, mute, sign language
Call (212) 966-7117 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
Accredited Home Care Services, Inc.
- Serves
- All five boroughs
- Languages
- Albanian, Bengali, Chinese, Haitian Creole, Hindi, Russian, Spanish, Ukrainian and 1 more
- Focus
- Children aged and disabled, religious, language, and other cultural requirements, physically disabled, mobility and visually impaired, as well as Dementia and Alzheimer’s
Call (516) 731-7808 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
AAA Consumer Care
- Serves
- All five boroughs
- Languages
- Chinese, English, Korean, Russian, Spanish, Yiddish
- Focus
- Pediatrics and adolescents, geriatrics, developmental & physical disabilities, Alzheimer’s, dementia, children with autism and other special needs, seniors with disability, frail and elderly, rural…
Call (718) 404-1234 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
Royal Care
- Serves
- All five boroughs
- Languages
- Chinese, English, Haitian Creole, Korean, Russian, Spanish, Yiddish
- Focus
- African American, Aged, Caucasian, Children, Chinese, Disabled, Hispanic, Latino
Call (718) 704-0222 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
Harmony Facilitation, Inc.
- Serves
- All five boroughs
- Languages
- Chinese, English, Farsi, French, Haitian Creole, Hebrew, Russian, Spanish and 4 more
- Focus
- Alzheimer’s care, aging, behavioral and mental health support, children, cultural sensitivity, dementia care, dietary considerations, disabilities, family support, Jewish, Christian, Hindu, Muslim, mobility assistance,…
Call (855) 854-2766 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
-
Kay Yashir Services, LLC
- Serves
- All five boroughs
- Languages
- Chinese, English, Hebrew, Russian, Spanish, Yiddish
- Focus
- Delivering expert and culturally competent home care services, ensuring personalized and compassionate care in the comfort of home.
Call (347) 477-0572 Website (opens in a new tab)
Checked against PPL’s facilitator list on October 7, 2026
No organizations match those filters. Try another borough or language.
Only organizations on PPL’s list are authorized facilitators. If someone says they are a facilitator but is not listed, call PPL at 1-833-247-5346 before sharing any information.
Source: PPL’s CDPAP facilitator list, checked October 7, 2026. cdpap.nyc is not PPL and does not recommend any one organization.
Not sure where to start?
Tell us your borough and language and we will explain your options by email, in English or Spanish.