How to apply for CDPAP in New York City

There is no single CDPAP application. You get Medicaid, get assessed, get hours approved, then register with PPL. Here is each step in order, with who to contact.

Step 1: Get Medicaid

CDPAP is paid by Medicaid, so the person who needs care must have New York Medicaid that covers home care. If they already have it, go to step 2.

If the person is…	Apply through
65 or older, blind, living with a disability, or on Medicare with no minor children	ACCESS HRA online, or HRA at 347-396-4705
Under 65 without a disability, pregnant, or a child	NY State of Health online, or 1-855-355-5777

In 2026, the Medicaid limit for people 65 and older or with a disability is $1,800 a month in income and $32,396 in savings for one person. See all the requirements.

Step 2: Request the assessment

• Regular Medicaid, no health plan: call the New York Independent Assessor Program at 1-855-222-8350 (TTY 1-888-329-1541). You can also contact HRA, which will call the assessor program with you on the line.
• Already in a Medicaid health plan: call your plan first. It will refer you for the assessment.

The assessment has two parts, in person or by video: a Community Health Assessment of about 2 to 3 hours, and a clinical appointment of up to 1 hour, where a practitioner completes the order for services. Have a list of medications, doctors and the daily activities the person needs help with.

Step 3: Get the hours approved

After the assessment, hours are approved by whoever manages the person’s Medicaid:

• Managed long term care (MLTC) plan: adults 21 and older with both Medicare and Medicaid who need home care for more than 120 days generally must join one. New York Medicaid Choice, at 1-888-401-6582, helps you choose. MLTC plans cover consumer directed care.
• Medicaid health plan: the plan approves the hours.
• Regular Medicaid with no plan: HRA approves the hours.

Ask for consumer directed personal assistance by name, so the approval is for CDPAP and not agency home care.

Step 4: Choose a facilitator and a caregiver

Pick the caregiver you want to hire. Check who is allowed. Then choose a facilitator to help with registration, or register directly with PPL. Facilitators are local organizations that work with PPL, and you can choose any one. To make the choice official, use the Department of Health’s facilitator selection form.

Compare every PPL facilitator serving New York City.

Step 5: Register with PPL and start

1. Register through PPL@Home online, through your facilitator, by email at [email protected], by phone at 1-833-247-5346, or at a PPL office by appointment.
2. Both the person getting care and the caregiver register. Have the Medicaid ID (CIN) ready. It is usually eight characters, like AB12345X, and is on the Medicaid card.
3. The caregiver completes the offer letter, tax forms, Form I-9, a payment method form and the health assessment.
4. PPL tells you the start date. The caregiver then records hours each week and is paid every Thursday.

How long it takes

There is no official timeline. The Medicaid application, scheduling the assessment, the plan’s decision and the paperwork all add time. Keep copies of every notice and respond quickly to keep each step moving.

Common questions

Sources

• ACCESS NYC: Medicaid, who applies where
• NYS Department of Health: New York Independent Assessor Program FAQ (October 2025)
• NYS Department of Health: guide to managed long term care (PDF)
• PPL: New York CDPAP frequently asked questions
• NYS Department of Health: CDPAP facilitator selection form (PDF)

All sources checked October 7, 2026. Phone numbers belong to the agencies named, not to cdpap.nyc. This page is general information, not legal advice.